FAQ

Candle Care

 

​What are best practices for burning my new Zhejiang Meto Aroma candle?
 

Make sure you burn your candle for 3-4 hours the first time around. You want to make sure your wax pool extends to both ends of the vessel before extinguishing. This will avoid tunneling!​ You should also be sure to trim your wick to 1/4"
 

 

 

How long do Zhejiang Meto Aroma candles burn?
 

The burn time of our candles varies depending on the vessel and the environment in which the candle is burning​. But as a rule of thumb: every ounce of wax gives 6-7 hours of burn time. So an 8 oz. candle would last up to 56 hours!
 

 

 

How do I get the last 1/4" of wax out of my container so I can repurpose it?
 

You can either A) put the candle in the freezer overnight and the wax should easily pop out the next day, or B) run hot water into the candle to melt the remaining wax so you can scoop it out!

 

 

How do I repurpose the candle vessel after the burn life is over?
 

The possibilities are endless! We've tried everything from a succulent planter, pencil cup, cereal bowl, cream and sugar set, knick knack holder, bathroom canister, and more! We love seeing how our customers give our vessels a second life!

 

 

 

 

Our Process

 

How are your candles made?

 

DESIGN
Every candle starts with a story. A theme, a place, an idea, etc. Then that story is translated into a vessel. We design every aspect of our candles–from materials, to shapes, to graphics–here in Nashville, Tennessee.
CURATE
We work with perfumers who source from nature's finest ingredients all over the world​ to carefully create a fragrance story that complements the color and style of each vessel design​.
POUR
After the vessel and fragrances are finalized, it's time to pour the candle! With every design, we ensure that each vessel can be repurposed when the wax runs out. We have over 150 chandlers (aka candle makers) mixing, pouring, testing, and packaging our candles in our Nashville factory every day.

 

 

What are your candles and wicks made of?

 

Our products include soy wax, paraffin wax, coconut wax. Each Zhejiang Meto Aroma candle is a combination of our clean-burning wax blend and our alluring fragrance oils. We use wood wicks or lead-free cotton wicks in our candles.

 

 

 

 

About Zhejiang Meto Aroma

 

What are some of your most popular fragrances?
 

In the 28 years that we've been making candles, a few fragrances do tend to rise above the rest in terms of popularity. To name a few: Tobacco & Patchouli​, Fresh Air & Sea Salt, Amber & Smoke, Bergamot & Mahogany, and Balsam & Fir.
 

 

Are you ever going to add a subscription model so I can stay stocked on all my favorites?
YES, we are currently working on this! Stay tuned. ​

 

 

Do you ship internationally?
Yes, we work with suppliers all over the world.

 

 

 

 

Candle Safety

 

Candles might be pretty, but they're still miniature fires. Follow these basic guidelines to ensure your candle burning experience is a pleasant one.
 

BEFORE BURNING

 

  1. Trim the wick to ¼ inch each time before burning. Long or crooked wicks can cause uneven burning.
  2. Place the candle on a stable, heat-resistant surface.
  3. Keep the wax pool clear of wick trimmings, matches and debris at all times.

 

WHILE BURNING

 

  1. Never touch or move a burning candle.
  2. Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
  3. Do not burn the candle longer than 4 hours at a time.

 

WHEN EXTINGUISHING

 

  1. Use a candle snuffer to extinguish a candle to prevent hot wax from splattering.
  2. Make sure the candle is completely extinguished before leaving the room.
  3. Don't touch the candle until it has completely cooled.